Frequently Asked Questions (FAQ's)

• How do I pay out my Lease?
  
  A) You can payout your lease by sending a bank cheque to our locked bag address or at any Westpac branch 

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• How do I obtain a payout amount on my lease?
  
  A) By contacting us via email customercare@selectfleet.com.au or go to payout request tab on this website. Please ensure you have your lease and rego number.

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• How do I obtain a new direct debit form?
  
  A) By contacting our customer service via email customercare@selectfleet.com.au or phone 02 8356 6700.

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• How do I arrange to defer payments?
  
  A) By contacting our customer service via email customercare@selectfleet.com.au or phone 02 8356 6700.

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• What fee’s and charges are applicable if I am late on a repayment?
  
  A) $35 fee is applicable for a late repayment

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• What fee’s and charges are applicable if I defer a payment?
  
  A) $35 fee is applicable if you defer your payment

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• How do I change my payments from weekly to fortnightly or monthly?
  
  A) By contacting our customer service via email customercare@selectfleet.com.au or phone

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• Can I change my payments to coincide with my pay dates/cycle?
  
  A) Yes you can by contacting our customer service via email customercare@selectfleet.com.au or phone 02 8356 6700

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• What do I need to do if I change my rego number?
  
  A) If you change your rego number, please contact our customer service via email customercare@selectfleet.com.au   or phone with your new rego details so we update our records

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• Do I have to comprehensively insure my vehicle?
  
  A) Yes you have to comprehensively insure your vehicle for the term of the lease or have pay by the month insurance

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• What do I need to do if I change comprehensive insurance companies?
  
  A) If you change insurance companies, please contact our customer service via email customercare@selectfleet.com.au or phone 02 8356 6700 with your new insurance policy so we update our records.

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• How can I refinance my residual payment?
  
  A) You can refinance your residual by contact our Refinance Officer via phone or email naz.khan@selectfleet.com.au              

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If you require further information or have a question you can either phone or fax us on...

Phone: 02 8356 6700 | , Fax : 02 8356 6701 |
Email: customercare@selectfleet.com.au

Address - Level 2, 134 William Street, Potts Point, NSW 2011
Hours of Operation – Monday to Friday 8:30am to 5:00pm

Or complete your details below to email us. Either way one of our consultants will then contact you to help answer your questions.

Online Enquiry Form ( or call us on (02) 8356 6700 ... )

Your Name

Phone The best phone number we can contact you

*Email Address Please confirm that your email address is correct

Your Message Please enter the details of your enquiry

For Suttons Motors Finance
Dispute Resolution Procedures [ click here ]

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* This website collects personal information about you only when you complete a form on the website and send it to us. We do not disclose any information collected on this website to any organization not related to this company. We will use your email address only relating to this request.

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Suttons Motors Group, Australia's largest and most trusted dealership group.

Our dealership network stocks the complete range of New & Used vehicles from major car suppliers.

• Holden
• Chrysler
• Jeep
• Dodge
• Hyundai
• Mitsubishi
• Porsche
• Subaru
• Toyota
• KIA
• Isuzu
• Kenworth
• DAF
• Hino

All service centre staff are fully trained service technicians.

Suttons Parts - is the largest Holden Parts Organisation in Australia!